Account Maintenance and Management

To add or remove features for your business lines, follow these steps within the My Business Wireless portal:

From the Main Menu, go to Manage > Plans > Add or remove features.

• Choose whether to apply changes at the Line Level (specific numbers) or Account Level (the entire account). Check the box next to the desired lines or account number and click Continue.
• On the "Manage Feature" page, click the Available feature tab. Select a specific category under Feature Categories to view your options.
  Add or Remove:
  
  -   Single Line: Click Add/Remove on the feature tile.
  -   Multiple Lines: Click Select on the feature tile, then use the toggles to adjust settings for each individual line.
  
  
•  Click the Feature changes link to see a summary, then click Continue.
• Verify all details and choose the effective date for the change.
• Add Notifications (Optional): To send order updates to others, click Add another email address. The manager approval email will be displayed in the next section if required.
• Click Submit to finalize the request.
• You can click Service history to track your order status.